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Attention: EveryAction Digital is now Bonterra Digital. Please bear with us as we update our screenshots to match our new name.
Thanking donors is an essential part of maintaining and cultivating successful relationships with your supporters. You can mark individual contributions as thanked on the donor's Contact Record, or in bulk using the Contribution Acknowledgment Report.
Marking one contribution
To manually mark a contribution, open the Edit Contribution page by selecting View next to the contribution on donor's record. From there, you can mark the Has been thanked checkbox under the Acknowledgements or Acknowledgements & Premiums section.
Marking contributions in bulk
To begin, run a Contribution Acknowledgement Report and filter for the relevant contributions. Then, select Report Actions in the upper right corner and select Export & Apply Bulk Actions.
On the following page, select Mark All Contributions As Thanked and select Export & Apply Bulk Actions. The export can then be used in a mail merge to send thank you letters or other methods of thanking contributors.
