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Understanding Contact Records

  • January 21, 2025
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Happie Pingol
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Feature Overview: Contact Records

 

 

Your contact records are a compilation of data about a particular individual or organization. You can enhance this robust picture of your contacts by adding additional information and customizing your view. Your contact records hold key information resulting in strong returns on your outreach efforts.

The two contact record types in your database are 'Individual/Person' and 'Organization'. They largely function in the same way - however, some information is unique to each type of record.

  • Individual/Person: these records contain fields for 'First Name' and 'Last Name'

  • Organization: these records contain fields for 'Primary Contact' and 'Official Name'

Feature Availability

Your user access determines how you can view and manage this feature. User permissions are assigned and set by organization administrators.

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