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Event registration maximum

Forum|Forum|2 months ago
October 17, 2025
2 replies
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eedwards
First Timer

I am trying to set a cap on the number of attendees who can signup for an event. I set up the Event Type to have a maximum number of event roles but when I create and tested an event with a maximum, I was able to signup more than the maximum through the online form. I was hoping there would be an option to automatically deactivate the form when the maximum signups were reached. I can’t find anything in the event or on the form that manages the cap on the backend to actually stop registration once the maximum is met.

Does anyone have insight on how to set it up to stop registration once the maximum is reached?

Best answer by Paul

Hey Elizabeth! As you’ve likely found out, there are a few different types of events in the system, and they all function a little differently. The Event Signup type, which would otherwise be a logical choice for something like this, doesn’t allow you to limit those tickets. There is a type, though, that will work like you want - that’s the Ticketed Event type. Here you can set the number of tickets that are available (via different ticket types, if you’d like) and once those tickets are sold/claimed, they will no longer allow for additional submissions. It is a workaround, but hopefully it’ll work in your case?

Paul
Community Manager
Answer
Forum|Forum|2 months ago
October 17, 2025

Hey Elizabeth! As you’ve likely found out, there are a few different types of events in the system, and they all function a little differently. The Event Signup type, which would otherwise be a logical choice for something like this, doesn’t allow you to limit those tickets. There is a type, though, that will work like you want - that’s the Ticketed Event type. Here you can set the number of tickets that are available (via different ticket types, if you’d like) and once those tickets are sold/claimed, they will no longer allow for additional submissions. It is a workaround, but hopefully it’ll work in your case?