I am trying to add Fair Market Value to several past contributions so when I send the Year End Receipts, they will include the correct Fair market values not just the total contributions.
When I look up directions on how to add Fair Market Values to contribution it shows me screenshots that do not reflect how my Every Action contribution form looks like.
I found this article stating “In order to use this feature, you must have tax-deductible tracking enabled for any of your designations that receive charitable donations. Contact Client Services if you need to enable this (or are unsure if it is enabled). Once it has been enabled, two values will appear on all contributions: Fair Market Value and Tax-Deductible amount. Once you enter the Fair Market Value, our system will automatically calculate the tax-deductible amount.” but I am having trouble finding how to even contact client services.
Can someone help me figure out how to find directions or get in contact with client services for EveryAction?
