Step 1: Check common issues 

If Apple Pay is not showing up on your form, check these common issues: 

1. Form hosting: Confirm your form is hosted on a verified domain or vanity URL, not on secure.everyaction.com - only applies to Paragon users 

2. Domain verification: Ensure all domains have been properly verified with Apple. 

3. Gateway configuration: Verify that Apple Pay is enabled on your payment gateway. 

4. Form settings: Check that you've selected the correct payment gateway on your form. 

Step 2: Verify device compatibility 

Apple Pay will only display on: 

1. iPhones, iPads, or Macs with Touch ID/Face ID. 

2. Devices using Safari browser. 

3. Devices with Apple Pay set up with a valid payment method. 

Step 3: Contact support if needed 

If you've checked all the above and still experiencing issues: 

1. Contact EA-Help@bonterratech.com with details about your setup. 

2. Include information about which domains you're using and which steps you've completed. 

3. Specify whether you're using Bonterra Payments or Paragon. 

What else do you need help with? 

• Understanding Apple Pay in EveryAction

• How do I set up Apple Pay with Bonterra Payments?

• How do I set up Apple Pay with Paragon Payment Solutions? 

• How do I verify my domain for Apple Pay in Bonterra Payments?