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Bonterra News October | EveryAction

  • November 13, 2025
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Liz Ragland
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What’s New
 

Donor emails - written for you, by Que

With Que, you can now create personalized, on-brand fundraising emails that follow best practices and fit your audience. Just describe the campaign, and Que drafts a ready-to-edit message that matches both your audience and your tone.

We know that writing effective donor emails takes time. Let Que give you a head start.

Learn more here - and explore some recommended best practices around email creation with Que here

 

Updated support for your Giving Tuesday needs

To ensure that you’ve got the support you need during Giving Tuesday, we’re expanding our support hours on Monday, December 1st, and Tuesday, December 2nd, to be available from 8am through 8pm EDT.

Check out our FAQ on contacting Support here

 

 

Now live: Bonterra Central, a community for doers of good

We’ve officially launched Bonterra Central - your one-stop shop for training, education, insights, and innovation within EveryAction!

Not only do all of your EveryAction resources now have a new, centralized home with a consolidated, easy-to-use search feature - Bonterra Central also will feature customer community forums later this year. This is the place for you to ask your questions, share your expertise, connect with other organizations, and help fellow users - and yourself! - make the most of EveryAction.

Visit Bonterra Central here. (Psst - you’re already here!)

 

DonorDrive Integration Enhancements

We’re continuing to expand the integration between our DonorDrive and EveryAction platforms - helping your team to unify data, save time, and power more personalized fundraising.

You can now map DonorDrive fields directly to EveryAction Source Codes, Activist Codes, and Custom Fields - combining all of your peer-to-peer and individual giving data into one comprehensive view.

Learn more about this integration between EveryAction and DonorDrive here

 

 

ICYMI: New navigation & homepage

Have you had a chance to try out our new EveryAction homepage?

This exciting new update introduces several improvements to navigation, making it easier for you to find the features that you need - and making your overall user experience within EveryAction even easier.

Learn more about this exciting new update here.  

 

Events & Training

 

 

EveryAction: Product Updates | Register here

Thursday, November 6th, 2025 at 1:30pm CT

 

This expert-led product release event will provide an updated look at what has changed in EveryAction during the past month.

 

We’ll dive into our most recent product releases, experience a live demo of any applicable changes, and provide you with time to get your questions answered during an extended Q&A session.

 

 

Que & A | Register here 

Friday, November 7th, 2025 at 12pm CT

Register here. 

This bi-weekly drop-in is your space to ask questions about Que, swap ideas with peers, and pick up practical tips from our product experts.

We’ll host a live Q&A session to help you get answers to your specific Que questions, provide you with some of the latest tips and tricks on how to leverage patterns and time-saving workflows, walk through a few demos to help illustrate our explanations, and provide you with an opportunity to see how other organizations are using Que.

 

 

Story-First Fundraising: How to Inspire Giving with Narratives that Stick | Register here

Tuesday, November 11th, 2025 at 1:30pm CT

 

Great fundraising isn’t about facts alone—it’s about stories that make donors feel the difference they can create.

In this hands-on webinar, you’ll learn a simple, ethical storytelling framework you can use across channels to raise more now and retain more later. We’ll cover where to find strong stories without burdening staff, how to secure consent and protect dignity, and the exact structure that keeps attention. You’ll see “before/after” makeovers of email, social, and donation page copy, plus testing ideas to improve opens, clicks, average gift, and second-gift rates.

Whether you’re a team of one or leading a department, you’ll walk away ready to tell stories that move people to act again and again.

 

Smart Stewardship After the Year-End Rush | Register here

Tuesday, November 25th, 2025 at 1:30pm CT

Contrary to how it may feel now, this giving season will come to an end - but your stewardship journey is just beginning!

Join one of our knowledgeable Fundraising Coaches for a practical, forward-looking session on how to nurture donor relationships after your year-end campaign has ended - and set the stage for a successful spring appeal.

We’ll cover how to evaluate and segment donor data, create thoughtful non-ask touchpoints, and build meaningful opportunities for engagement that go beyond traditional transactions. Together, we’ll explore how to grow your network through existing connections, transform relationships outside of transactions, and feel confident making the ask for a bigger gift.

 

Ask the Experts: Reporting in EveryAction | Register here

Thursday, November 20th, 2025 at 1:30pm CT

Join this monthly interactive session to connect with Bonterra experts and get your EveryAction questions answered on a specific topic!

This month, our Ask the Experts session will be focused on Reporting. We’ll be focusing on your questions surrounding the report manager, fundraising management, analytics dashboards, optimization guides, and more!

 

 

Important Dates

Upcoming Office Closures

Tuesday, November 11th, 2025 - Remembrance Day (CA)

Thursday, November 27th, 2025 - Thanksgiving (US)

Friday, November 28th, 2025 - Day after Thanksgiving (US) | International Day for the Elimination of Violence Against Women (CA, AUS)

 

Monthly Maintenance

November 6th, 2025 6am EDT - 8am EDT

November 15th, 2025 6am EDT - 8am EDT

November 17th, 2025 6am EDT - 8am EDT

During this maintenance, users may encounter slowness or intermittent errors. They are advised to try their action again or wait until the end of the maintenance window.

 

P.S. We want to hear from you!

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