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Understanding Contact Follow Ups

  • January 21, 2025
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Happie Pingol
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Overview 

 

Contact Follow Ups help you track when supporters need outreach and ensure next steps are completed on time. They allow you to assign tasks, set up due dates, and record outcomes for individual contacts or action plans.  

Once a Follow Up is scheduled, reminders for upcoming or past-due items appear each time you log in, helping you stay organized and responsive. Follow Ups can be managed from contact records, your home screen, or the Follow Ups Report.  

Use the articles below to learn how to add Follow Ups, complete or cancel them, and manage them at scale using reports and bulk tools. 

 

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