Join the Changemakers' Circle: Our stage. Your spotlight.
You and your organization are doing incredible work - and we’d like to celebrate it!
By joining Bonterra’s Changemakers' Circle, you can share your story, spotlight your success, and inspire the broader social good community. As a member, you’ll get invitations to participate in advocacy opportunities that fit your schedule - you get to choose how you participate!
Learn more here.
Advanced Support Consultant Spotlight: End-of-Year Giving
by Torvic V., Senior Manager, ASC
"In my experience with clients (over eighteen years' worth!), I've found that simple plans you can stick to will always beat complicated checklists in terms of both productivity and overall return. I've come up with a few examples of plans I'd recommend putting into place that tie in directly to some specific EveryAction features; these ideas will help keep you on track during one of the busiest and most important times of the year."
Plans to have in place:
- A plan to convert one-time Giving Tuesday donors to sustainers. In EveryAction, you can turn on the Recurring Upsell option on your year-end form, and send a short follow-up message to a saved search of "Giving Tuesday Donors."
- A plan to reach people who engaged with you on Giving Tuesday, but ultimately didn't give. EveryAction gives you the option to build a saved search for "Opened or Clicked GT, No Gift," and then send a clear update with a single button. (Bonus option: you can use real-time suppression so anyone who donates won't get any further emails on the topic!)
- A plan to make matching gifts easy. EveryAction has the option for you to enable "Employer Match lookup" on your form, and you can easily send a short post-gift reminder message for your supporter to submit their match.
- A plan to protect and grow your recurring revenue. By turning on "failed payment notices" and "card update" emails - and including a "Change Payment Method" link in your receipts, you can avoid failed transactions, and even add a light "upgrade ask" for active sustainers.
- A plan to use predictive data. With Bonterra Que and DonorTrends in EveryAction, you can easily filter for supporters who are likely to upgrade, lapse, or give again - and then tailor those asks by those segmented groups.
Need a hand? Our Advanced Support Consulting team can help you set up several of these plans - and more - in one working session. Book time to discuss further with our team here.
What’s New
Opt-in to the new homepage for a cleaner, clearer view
EveryAction’s new navigation and homepage is designed to provide you with a cleaner, faster way to navigate through your EveryAction tools. With the addition of agentic AI like Bonterra Que, and a customizable layout designed to best suit your workflow, you can do even more - faster.
If you prefer the old layout, you can always switch back at any time using the "Explore new look" toggle in the header. However, starting December 10th, you'll automatically land on the new homepage each time you log in, and beginning January 14th, 2026, the older layout will be sunset and no longer will be available.
Learn more here.
Less time spent formatting, more time spent fundraising:
Let Que create your forms for you
Bonterra Que now helps you create contribution forms in seconds - just describe your campaign, and Que generates a draft form for your review that maintains our established best practices, while still retaining the essence of your campaign.
You can then edit the form's configuration directly in Que's chat, and see live previews as you build - making form creation faster and easier than ever!
Learn more here - or check out our best practices guide here.
P.S. Looking for Que?
Que can be accessed through EveryAction's new homepage. Learn more here.
Just launched: EveryAction Customer Community Forums
Are you wondering “How do others use this feature in EveryAction? Is there a better way to leverage our fundraising expertise with our available tools?” You’re in the right place.
We’re excited to announce the launch of our EveryAction Customer Community Forums, now available through Bonterra Central - your new all-in-one resource hub for EveryAction users.
Can’t find exactly what you need using Bonterra Central’s search? Head over to the community forums to ask questions, share best practices, and exchange ideas with other EveryAction users who know the tools you use inside and out.
Your Bonterra EveryAction Resource Center just got a refresh
We know that when you’re looking for information, you don’t want to have to search multiple messages or platforms to find what you need. That’s why all of the resources you know and love can now be found in our refreshed and reorganized Resource Center!
We’ve updated your in-app Resource Center with a new look and even more helpful content. It’s now easier than ever to find the answers you need. From exploring help articles, accessing relevant training and webinar content, and staying on top of product updates - all without leaving the platform!
Reminder: Updated support for your Giving Tuesday needs
To ensure that you’ve got the support you need during Giving Tuesday, we’re expanding our support hours.
We'll be available both Monday, December 1st, and Tuesday, December 2nd, from 8am through 8pm EDT - so you can reach us when you need us most.
Read more on contacting support here.
Events & Training
Que-niversity is here! | Register here
Ready to see how AI can make your fundraising easier and more effective? Join us for an interactive session introducing Bonterra Que, your new AI-powered fundraising assistant in EveryAction! You’ll discover how Que can help you write better donor messages, create smart donor segments, and plan stronger campaigns—all in less time.
We’ll share practical tips to help you get great results from Que, including how to use prompts that inspire creative, personalized ideas for your fundraising efforts. You’ll also see real examples you can start using right away for donor outreach, stewardship, and coaching. Don’t miss this chance to learn how Que can boost your impact and take your fundraising to the next level!
EveryAction: Product Updates | Register here
Thursday, December 4th at 1:30pm CT
This expert-led product release event will provide an updated look at what has changed in EveryAction during the past month.
We’ll dive into our most recent product releases, experience a live demo of any applicable changes, and provide you with time to get your questions answered during an extended Q&A session.
Que & A | Register here
Friday, December 5th AND Friday, December 19th at 12pm CT
This bi-weekly drop-in is your space to ask questions about Que, swap ideas with peers, and pick up practical tips from our product experts.
We’ll host a live Q&A session to help you get answers to your specific Que questions, provide you with some of the latest tips and tricks on how to leverage patterns and time-saving workflows, walk through a few demos to help illustrate our explanations, and provide you with an opportunity to see how other organizations are using Que.
A Few Last-Minute Year-End Tips - and Looking Forward to 2026 | Register here
Thursday, December 11th at 1:30pm CT
It’s crunch time—but there’s still plenty you can do to make this your strongest year-end yet. Join Janet Cobb for a rapid-fire session of smart, actionable tips to help you close out 2025 with confidence and set the stage for an even better 2026. We’ll cover quick wins to boost giving before December 31st, and how to use your donor data to help with planning for year-end and the new year.
In this session, you’ll learn:
- Last-minute tactics to engage supporters and maximize year-end giving
- How to use your donor data to inform future plans
- Tips for easy post-campaign reporting and celebrating wins with your team
- Forward-looking strategies to kick off 2026 with clear goals and momentum
Whether you’re a one-person team or leading a full department, you’ll walk away with practical ideas you can implement immediately—and a few fresh strategies to start next year strong.
Ask the Experts: Optimized Contribution Forms | Register here
Thursday, December 18th at 1:30pm CT
Your donation form is one of the most important tools in your fundraising toolkit — and now, it’s smarter than ever. The optimized contribution form is designed to improve conversion rates, reduce friction, and help you raise more with every campaign.
Join our EveryAction experts for a live Q&A session where we’ll explore what makes the optimized form different, how to activate it, and the impact it can have on your fundraising results. Bring your questions and learn how to make the most of this powerful update!
Important Dates
Upcoming Office Closures
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Wednesday, December 24th, 2025 - Christmas Eve (US)
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Thursday, December 25th, 2025 - Christmas Day (US | CA | AU | UK)
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Friday, December 26th, 2025 - Boxing Day (CA | AU | UK)
Monthly Maintenance
- December 20th, 2025 6am ET - 7am ET
- December 21st, 2025 6am ET - 7am ET
- December 22nd, 2025 6am ET - 7am ET
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Please visit the Bonterra Status Page to view all upcoming scheduled maintenance windows.