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How do I add questions to Online Actions forms?

  • January 21, 2025
  • 0 replies
  • 21 views

Happie Pingol
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Adding custom questions to your Online Actions forms helps you gather specific information from supporters and map their responses to your database. 

 

Step 1: Access the Questions section 

 

  1. Create or edit an Online Actions form 
  2. On the Build Page step, scroll to the "Questions" section 
  3. Click "Add Question" to begin creating a new question 
  4. You'll see options for configuring your question 

 

Step 2: Choose a question type 

 

  1. Select the appropriate question type from the dropdown: 

    Checkboxes - Allow multiple selections 

    Radio Buttons - Allow one selection from multiple options 

    Dropdown - Space-saving single selection 

    Text - Single line text entry 

    Textarea - Multi-line text entry 

    Hidden - Not visible to users but stores data 

  2. Your choice determines how the question will appear and what data it can collect 

 

Step 3: Configure your question 

 

  1. Enter the question text that will appear on the form 
  2. For checkboxes, radio buttons, and dropdowns, add response options 
  3. Set whether the question is required or optional 
  4. Choose the display order of the question on your form 
  5. For text fields, you can set a character limit if needed 

 

Step 4: Map responses to your database 

 

  1. Each question type can be mapped differently: 

    Checkboxes - Map each response to an Activist Code 

    Radio Buttons - Map responses to Activist Codes or a Survey Question 

    Dropdown - Map to a Survey Question 

    Text/Text area - Map to a Contact field or Custom Field 

  2. Select the appropriate mapping option for your question 
  3. Choose the specific field or code from the dropdown 

 

Step 5: Save and test your questions 

 

  1. Click "Save" to add the question to your form 
  2. Add additional questions as needed 
  3. Reorder questions by dragging and dropping 
  4. Preview your form to see how questions appear 
  5. Test submissions to verify that responses are correctly mapped to your database 

 

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