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How do I map questions on Online Actions forms?

  • January 21, 2025
  • 0 replies
  • 21 views

Happie Pingol
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Mapping questions allows you to connect form responses directly to your EveryAction database, automatically updating contact records with the information collected. 

 

Step 1: Understand mapping options 

 

  1. Different question types can be mapped to different fields in your database: 

    Checkboxes - Map to Activist Codes (each option can be a separate code) 

    Radio Buttons - Map to Activist Codes or Survey Questions 

    Dropdown - Map to Survey Questions 

    Text/Text area - Map to Contact Fields or Custom Fields 

    Hidden - Map to various field types 

  2. Choose mapping options based on how you want to use the data 

 

Step 2: Map Checkbox questions 

 

  1. Create or edit a Checkbox question 
  2. For each response option, click "Map to Activist Code" 
  3. Select the specific Activist Code from the dropdown 
  4. When a supporter selects that option, they'll automatically receive that Activist Code 
  5. You can alternatively display Checkbox questions as a Multi-Select Dropdown by changing the display type 

 

Step 3: Map Radio Button or Dropdown questions 

 

  1. Create or edit a Radio Button or Dropdown question 
  2. Click "Map to Survey Question" 
  3. Select an existing Survey Question or create a new one 
  4. Match each response option to a Survey Response 
  5. When a supporter selects an option, their response will be recorded to that Survey Question 

 

Step 4: Map Text or Textarea questions 

 

  1. Create or edit a Text or Text area question 
  2. Click "Map to Contact Field" or "Map to Custom Field" 
  3. Select the specific field from the dropdown 
  4. For Custom Fields, you may need to create the field first 
  5. The supporter's text entry will be saved directly to their contact record 

 

Step 5: Test your mapped questions 

 

  1. Save your form with the mapped questions 
  2. Preview or publish the form 
  3. Submit a test response 
  4. Check the contact record to verify that the information was correctly mapped 
  5. Adjust mappings if necessary 

 

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