Skip to main content

How do I set up confirmation emails and receipts?

  • December 1, 2025
  • 0 replies
  • 16 views

Happie Pingol
Forum|alt.badge.img

Say “thank you” that converts: Customize your thank-you page and automatic email receipt in minutes—so donors feel appreciated and get the details they need, right after giving. 

 

Step 1: Open your form Confirmation page 

From EveryAction Home, open Online Actions. On the left-hand navigation, click Engagement → Communication Tools → Online Actions. If your left menu looks different, use Search for a page to find Online Actions. Click the “Create New Optimized Contribution Form” button or open your existing form. Click on the Confirmation page. 

 

Step 2: Set your Thank You page 

Add a clear headline and a short message that confirms the gift and reinforces its impact. A default message—complete with receipt details—is already provided, and you can edit or expand it if you want to customize the experience. 

 

Step 3: Configure the email receipt 

Add a concise subject line and a short, friendly thank-you message that includes the donor’s details (such as amount and frequency). A default message—already populated with receipt information—is provided, and you can edit or personalize it however you like. 

 

Step 4: Preview and test 

Run a small live test gift to confirm the email arrives, and the details are correct before you share them broadly. 

 

What else do you need help with?