Skip to main content

When a donation is received, you can manually record it in a donor’s history for accurate tracking and reporting. 

Step 1: Manually add a contribution from the contact record 

When receiving a donation outside of an online form or integration, you can manually add the contribution directly from a contact record. 

  • To manually add a contribution, open the donor’s contact record using the Contacts search.  
  • In the Financial tab, click the add button and select Contribution.  
  • Enter the required details—amount, date, payment type, and source—along with any optional fields like check number or fund.  
  • Click Save, and the contribution will appear in the Financial tab. 

Step 2: Review other methods for adding contributions 

There are several ways to add contributions to your database: 

Step 3: Understand editing and deleting contributions 

If necessary, you can edit or delete a contribution, as long as it has not already been "Posted" or submitted to a payment processor. Once it has been posted or submitted, you will need to "Adjust" or "Refund" the amount and enter a new contribution record for the correct amount. 

Step 4: Search for a contribution 

When you need to locate a particular donation, you can quickly find a specific contribution by searching for its unique identifiers, such as a Contribution ID or Online Reference Number. 

  • Online Reference Numbers are automatically generated when a donor submits an online form. They appear on the donor’s Thank You page and confirmation email, making them easy to reference for follow-up or verification. 

Use the Global Search Box 

  • To quickly locate a specific contribution, enter the Contribution ID or Online Reference Number into the search box in the upper-right corner of EveryAction. 

example of searching for contribution using Online Reference Number 

Be the first to reply!