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How do I manually add and manage contributions?

  • July 21, 2025
  • 2 replies
  • 222 views

Happie Pingol
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When a donation is received, you can manually record it in a donor’s history for accurate tracking and reporting. 

Step 1: Manually add a contribution from the contact record 

When receiving a donation outside of an online form or integration, you can manually add the contribution directly from a contact record. 

  • To manually add a contribution, open the donor’s contact record using the Contacts search.  
  • In the Financial tab, click the add button and select Contribution.  
  • Enter the required details—amount, date, payment type, and source—along with any optional fields like check number or fund.  
  • Click Save, and the contribution will appear in the Financial tab. 

Step 2: Review other methods for adding contributions 

There are several ways to add contributions to your database: 

Step 3: Understand editing and deleting contributions 

If necessary, you can edit or delete a contribution, as long as it has not already been "Posted" or submitted to a payment processor. Once it has been posted or submitted, you will need to "Adjust" or "Refund" the amount and enter a new contribution record for the correct amount. 

 

Step 4: Search for a contribution 

When you need to locate a particular donation, you can quickly find a specific contribution by searching for its unique identifiers, such as a Contribution ID or Online Reference Number

  • Online Reference Numbers are automatically generated when a donor submits an online form. They appear on the donor’s Thank You page and confirmation email, making them easy to reference for follow-up or verification. 

Use the Global Search Box 

  • To quickly locate a specific contribution, enter the Contribution ID or Online Reference Number into the search box in the upper-right corner of EveryAction. 

example of searching for contribution using Online Reference Number 

Read more about creating useful searches for fundraisers in Every Action.

 

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2 replies

  • First Timer
  • May 8, 2026

there is no ‘financial tab’ in EveryAction. What platform are these instructions for? and every link i have clicked on for more information lands on “page not found” 
Very frustrating.


Happie Pingol
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  • Author
  • Community Manager
  • May 13, 2026

Hi ​@sue,

I'm really sorry for the frustration—that's exactly the kind of experience we want to avoid! The good news is I've already fixed those broken links.

Here's how to locate the Financial tab in EveryAction:

1. **Pull up a contact record** — Open any donor or contact
2. **Navigate to the full contact view** — If you're on the "All details" view page, look for a button on the lower left that says "View contact record"
3. **Find the Financial tab** — You'll see it in the middle of the page, positioned between the Activity and Notes tabs

Let me know if you have any trouble finding it or run into any other issues! And thank you for helping us make Bonterra Central better!