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Jessica Osborne
Jessica Osborne
Explorer
Sep 24, 2026 7:57 PM UTC
Solved

Assistance Needed

Hi,

I’m reaching out for assistance with my Apricot account. I’m able to log in successfully, but once I’m logged in, there is nothing available for me to view or access.

Could you please help me determine why I’m not seeing anything in my account or let me know if there is something that needs to be updated with my access or permissions?

Please let me know if you need any additional information from me to look into this.

Thank you for your help!

Nicole Eakright

    Rocky Alegre
    Rocky AlegreAnswer
    Community Manager
    Sep 25, 2026 2:25 PM UTC

    Hi Jessica,

     

    Thank you for reaching out. We recommend checking with your Apricot administrators to troubleshoot, and make the necessary adjustments in your permissions if needed. It may also be possible that you were assigned an admin email address to use instead of the email you used here in the Community.

     

    If your Apricot admins  still need help troubleshoot your account, they may reach out to our Support team via this link: https://www.bonterratech.com/support

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    1 reply

    Rocky Alegre
    Rocky AlegreAnswer
    Community Manager
    Sep 25, 2026 2:25 PM UTC

    Hi Jessica,

     

    Thank you for reaching out. We recommend checking with your Apricot administrators to troubleshoot, and make the necessary adjustments in your permissions if needed. It may also be possible that you were assigned an admin email address to use instead of the email you used here in the Community.

     

    If your Apricot admins  still need help troubleshoot your account, they may reach out to our Support team via this link: https://www.bonterratech.com/support

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