Network for Good Community

I am unable to input any volunteer hours for 2026.  

If a donor donates $50 and pays the NFG fees, do you record that donation as $50, or as $50 plus the fees, i.e. $52.15?

Hi! Is there a way/feature on here that can add picture copies of our donors' checks to their accounts for future referencing? As far as I know, this isn’t a feature yet but I’m curious to hear if there’s workarounds, etc. 

Hi there!So weekly I do what I call ‘balancing the books’ and part of that is pulling the check and cash donation info from the most current week through the Giving tab on NFG. I typically put in a few filters to get the exact data I need: payment date is greater than or equal to last Saturday(‘s date), payment type equal check, payment type equals cash.Now for some reason when I do those three filters together, nothing shows up. It says nothing exists within those parameters. Instead I have to replace the ‘payment equals’ with ‘payment does not equal.’ So now my filters are: payment date is greater than or equal to last Saturday(‘s date), payment does not equal direct, payment does not equal in-kind, payment does not equal credit card, etc.Is there a reason it’s glitching like this for me or a work around besides just pulling them separately and combining the sheets?Thanks in advance!

My email notification for events has stopped.  I am trying to figure out what happened and see if I can start to receive those again.

When trying to create.a filter with Custom Date, the calendar popup starts at 1-1-1900, and there is no way to directly enter the date desired. It takes several minutes to go through almost 1500 months to get to something in 2026. Is there something I am missing here like some way to directly key in the desired date?

What questions do you have for Network for Good Office Hours on Tuesday August 18, at 12:30pm ET? Haven’t registered for this Office Hour session yet? You can sign up here:       

Hello.Has anyone use Network for Good’s forms feature to create a donor survey? If you have, was it easy to use and helpful with connecting/engaging donors?

Hi Support Team,I've created a ticket purchase acknowledgement template in Donor Management (Communications > Email Blasts > Templates) and set it as the default template. However, when someone purchases a ticket, the acknowledgement email is not sending automatically. I have to manually click the exclamation point next to each ticket purchase on the contact record and send the acknowledgement individually.My question: Is there a way to configure ticket purchase acknowledgements to send automatically immediately after someone buys a ticket, without requiring manual action from me? If so, what settings do I need to enable? This question is based through the Network for Good Database.I want ticket buyers to receive their confirmation email right away without me having to send each one manually.Thank you for your help!

I’m enrolling my nonprofit in Walmart Spark Good Round Up. Walmart says my organization is eligible and directs me to Network for Good to set up electronic payments. When I enter my EIN to register, Network for Good says the EIN is incorrect or not found in the database. I have my IRS 501(c)(3) determination letter. I need help getting my organization recognized so I can complete my Walmart Spark Good Round Up payment setup.”

When a customer unsubscribes from a newsletter sent to a specific group, the system unsubscribes them from all newsletter groups they are part of.  Is there a way around this?

We are using Network for Good to sell tickets for our Golf Fundraiser.  We used Eventzilla in past but wanted to use Network for Good to keep all the transactions in the one database.  We are looking to have weekly reports to show us the list of people registered and the summary of each ticket type sold.  We would like to create this report and have it run every 7 days and e-mail out the report.  Is this an option?

I’ve read the FAQ disbursement. I have several credit card donations that have never been deposited. One common thread is that they are Amex recurring donations. In the meantime, I have received several donations after the missing donations at the regular 5 business day cycle, including ones with Amex credit cards (so I don’t think it’s amex specific).Here are the last 3 missing transactions, all well past the 5 business day cycle. The payout date is listed as None in the details page of each transaction.What causes those donations to fail (expired cards?) and how can I eliminate the failures?Transaction Date Payout Date Card Type Amount Format2026-07-01 *NONE* Amex $150 Online Recurring2026-07-22 *NONE* Amex $30 Online Recurring2026-07-23 *NONE* Amex $25 Online Recurring  

If we enter a pledge for a donation from a donor and then that donor goes online and makes a donation in the exact amount and to the same campaign as the pledge we have on file for them, is there a way for it to map to their existing pledge, or do we need to always manually review individual donor profiles and see if we need to manually attribute their gift to a pledge?

I sent out an email blast and chose to send it to the group “everyone”. It sent the email to 1238 contacts. I have a total of 2031 contacts with email addresses. What contacts are actually included in the “everyone” group? 

What questions do you have for Network for Good Office Hours on Wednesday July 22nd, at 3:30pm ET? Haven’t registered for this Office Hour session yet? You can sign up here:  

What questions do you have for Network for Good Office Hours on Tuesday July 21st, at 12:30pm ET? Haven’t registered for this Office Hour session yet? You can sign up here:  

What questions do you have for Network for Good Office Hours on Thursday July 16th, at 11am ET? Haven’t registered for this Office Hour session yet? You can sign up here:  

Does Network for Good offer a check-in kiosk for volunteers to check themselves in when they arrive on site?  Is there a way to list opportunities and have volunteers sign themselves up via an emailed link? 

Our profile is not currently linked to Stripe yet there are disbursement reports we need to access for reconciliation. Is there a workaound for this until we setup Stripe?

We are using free event tickets for our upcoming event. However, someone accidentally “purchased” more than needed. I can’t find a way to adjust the quantity on my end and she doesn’t know how to adjust the number on her end. 

As a supervisor role, I can’t change the set donation levels of an existing giving campaign. How can I fix this?https://neighborhoodbirthcenter.networkforgood.com/projects/137556-neighborhood-birth-center-Alison 

What questions do you have for Network for Good Office Hours on Tuesday August 25, at 12:30pm ET? Haven’t registered for this Office Hour session yet? You can sign up here:       

What questions do you have for Network for Good Office Hours on Thursday July 30th, at 11:00am ET? Haven’t registered for this Office Hour session yet? You can sign up here: