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Christopher Masagatani
Explorer
October 5, 2026

Edit "Giving" Notifications

  • October 5, 2026
  • 2 replies
  • 19 views

When our organization gets a notification of a gift we receive an email with the subject line: You have just received a new donation to General Giving.

The email is sent to and admin@ email however the email greeting name a former staff member. How do I edit the name of the person for whom the email is addressed to? The actual email address is fine however the body and heading of the email mentions a staff member who is no longer on the team. Please advise. 

2 replies

Charles Case
Community Manager
October 7, 2026

Hi ​@Christopher Masagatani ! I just sent you an email with a request to forward one of those notifications to me. I’ll take a closer look!

Charles Case (they/he)
Christopher Masagatani
Explorer
October 7, 2026

Support got me handled. Thank you!