donation pages

Forum|Forum|10 days ago
September 20, 2026
15 replies
42 views

I cannot advance the donation pages. I can only see page 1.
The arrows at the bottom do not advance.

Please advise.

Charles Case

Community Manager

Hi @Ellen Thomison ! Could you please elaborate on what you’re experiencing? I logged in to your account and saw that the page has been built, so I’m not too sure what you mean.

Charles Case (they/he)

Ellen ThomisonAuthor

First Timer

Thank you Charles for your follow up. I ended up re-booting my laptop and now all is well. Go figure!

However, I’ve had an on-going problem with test emails. Every time I set up a test email and hit send, it never goes through. I have checked the email address many times and tried sending the test to others in our NFG system but the test does not send.

I’ve asked NFG about this MANY times, and the only answer I get is to check the email address to see if it’s correct. And it is definitely correct.

Can you tell me why it’s not sending me a test email???

Charles Case

Community Manager

@Ellen Thomison I just logged in to your account, duplicated your last email, and sent myself two separate test emails to both of my work email addresses. Both of them were delivered… but to my Junk folder! Did you check yours when you requested the test email?

Charles Case (they/he)

Ellen ThomisonAuthor

First Timer

@Charles Case any other ideas how I can receive test emails?

rachel moody

Community Manager

Hi Ellen! I would recommend reaching out to our support team at success@networkforgood.com. They’ll be able to help dig in and see what’s happening here with your emails.

Rachel at Bonterra

Ellen ThomisonAuthor

First Timer

Thank you Rachel. I don’t mean to keep bugging you all but when I put success@networforgood.com in search bar it takes me to the bonterra website with introductory information. I don’t see any option for help for current NFG users.

Ellen ThomisonAuthor

First Timer

Please advise

rachel moody

Community Manager

Hi @Ellen Thomison so sorry, I didn’t clarify - that’s our support email address!

Rachel at Bonterra

Samlina Cawray

First Timer

Where can i find our donation page?

rachel moody

Community Manager

Hi @Samlina Cawray - head to fundraising pages on the left side of the screen. From there, you’ll be brought to the “My Campaigns” page. There, you’ll see your pages and you can manage and edit them there.

Rachel at Bonterra

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