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Josh Nguyen
Bonterran
Jul 15, 2026 9:46 PM UTC

Continue the conversation here on streamlining your workflows!

Summer's the perfect time to ask: Are your workflows actually working, or have you just been living with chaos because there hasn't been time to fix it?


If you missed our Streamlining Workflows coaching, rewatch it here: Streamlining Case Management Workflows: How Strategic Processes Multiply Team Efficiency
 

✅ What We Covered:

  • Case managers lose 5–8+ hours/week to duplicate data entry
  • Six pitfalls: Data silos, inconsistent intake, duplicate entry, manual reporting, unclear case ownership, no real-time outcome visibility
  • A four-step framework to streamline your workflow

 

🎯This Week's Challenge: Pick one high-volume intake process. Find where data gets re-entered twice. Assign one owner to referral hand-offs.

❓What About You? What workflow are you thinking of streamlining next? Is it intake? Case handoffs? I'd love to hear what's on your teams' minds.

2 replies

Josh Nguyen
Bonterran
Jul 15, 2026 9:47 PM UTC

Thanks again for all the great questions during the session. Connect here if you have more! See you soon :raised_hands:

Rebekah Eslao
Community Manager
Jul 15, 2026 10:08 PM UTC

Thank you so much Josh! This was helpful 

Rebekah at Bonterra