Skip to main content
Dan Berman
Explorer
Oct 29, 2026 11:20 PM UTC
Question

Form Submission problems for Android Mobile users

We are using Apricot.  We created a survey, published it and created a hyperlink to it for our clients to complete it on their phone or other device.  It works fine on iPhones.  But on Android phones, and some ipads, when users get to the end of the survey, the ‘Submit’ button is either partially or completely hidden below the users visible screen, so they cannot submit it.  Any advice?  is this a known problem?  Thank you 

    1 reply

    Rebekah Eslao
    Community Manager
    Oct 30, 2026 2:34 PM UTC

    Hi ​@Dan Berman!! It sounds like a display issue that needs a closer look, please send a ticket to Bonterra support and include the survey name, the devices and browsers where it happens, and a screenshot if you can. You can email them at apricot@bonterratech.com or in-app.

    Is anyone else experiencing this? Let us know! 

     

    Rebekah at Bonterra