How do I view attributions and soft credits on a contact record?
Overview
Contact records provide multiple ways to view attribution information, giving you a complete picture of a donor's direct and indirect impact.
Step 1: Check the Activity tab
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Navigate to the contact record
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Select Overview > Activity tab
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Look for attribution entries in the activity stream, which will show attributed gifts alongside other contact activities
Step 2: Review the Financial tab
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From the contact record, go to Overview > Financial tab
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Scroll to the Recent Attributions & Soft Credits section
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This section displays a summary of all contributions attributed to the donor
Step 3: Explore attribution details
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In the Attributions and Soft Credits section, use the More link (...) next to any attribution
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Select View Contribution Details to see full information about the original contribution
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Select View Attributions and Soft Credits Report to see a filtered report for this donor
Step 4: Check household attributions (if applicable)
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If the contact is part of a household, go to Financial Household tab
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View the combined list of soft credits attributed to all household members
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Note that it's not necessary to soft credit multiple members of the same household for a gift
Step 5: Review the Contributions Summary
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Locate the Contributions Summary section on the contact record
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Note that the Total Combined Amount includes both direct contributions and attributed amounts
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This gives you the complete financial impact of the donor at a glance
Not quite what you were searching for?
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Navigate back to the Attributions and Soft Credits Resource Index.
