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Ange Malakas
Ange Malakas
Community Manager
Oct 21, 2026 3:00 AM UTC

Background Processing FAQs

Do all native reports automatically use background processing?

No. An administrator must turn it on for each native report individually in Report Properties.

 

Can users keep working while a report runs?

Yes. This is one of the main benefits of background processing. You do not need to stay on the report page while the report finishes.

 

How will I know when my report is finished?

You get a notification in the app when the report is ready. Some users may also get an email, depending on their notification settings.

 

How long is the completed report available for download?

Completed exports are available for 48 hours.

 

Can anyone open a report that I requested?

No. Only the user who requested the report can open it.

 

Do I need to do anything after changing global filters?

Yes. After changing global filters, click Refresh, then run the report again.

 

What happens if I switch programs?

You may need to run the report again after switching to the correct program.

 

Can I use a background-processed report in a Bulletin?

No. Reports with background processing turned on are not supported in Bulletins.

 

What happens if a report already used in a Bulletin is switched to background processing?

The Bulletin may no longer save correctly, and the report field may show -- Please Select --.

 

Can I still use Print Mode?

Yes, but the report must be run first so there is a completed report available to print.

 

Troubleshooting

Report is still timing out or not behaving as expected

  • Confirm background processing has been turned on for that specific report.

  • Check that you are running the correct version of the report.

  • Refresh the page and run the report again.

  • If you recently changed programs, switch to the intended program and run the report again.

 

Completed report cannot be found

  • Check the in-app notification area for the completed report.

  • Confirm the report was requested by the same user who is trying to open it.

  • Make sure you are opening the report within 48 hours of completion.

 

Bulletin stopped working after a report change

  • Check whether the linked report was changed to background processing.

  • If so, use a different compatible report for the Bulletin.

  • Review the Bulletin settings and save it again after selecting a supported report.

 

Print Mode is unavailable or incomplete

  • Run the report first to create the output.

  • After the report completes, return to Print Mode.

 

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How long do completed reports stay available in Apricot? | Can another user open my completed Apricot report? | Why did my Apricot report not run in the background? | Do all Apricot reports use background processing? | Does Print Mode work with background reports in Apricot? | Why does my Bulletin say Please Select in Apricot? | Do I need to refresh my Apricot report after changing filters?

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