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Happie Pingol
Community Manager
March 6, 2026

How do I access and use Virtual Phone Banks?

  • March 6, 2026
  • 0 replies
  • 62 views

Overview 

The Phone Banks section allows you to create, join, and manage Virtual Phone Banks directly from the dashboard. 

 

Step 1: Access Phone Bank options 

  1. Locate the "Phone Banks" card on the dashboard 

  1. At the top of the card, you'll see three main options: 

    1. "Create a new phone bank" 

    2. "Join a phone bank" 

    3. "See a list of all active phone banks assigned to you" 

Step 2: View your calling statistics 

  1. In the Phone Banks section, review your 30-day calling summary: 

    1. Total Calls: Your total call attempts 

    2. Contact Rate: Successfully canvassed contacts divided by total calls 

    3. Number of Days Since Last Call: Time since your last VPB call 

Step 3: Access your assigned phone banks 

  1. Scroll to see up to five of your assigned phone banks (sorted by most recent end date first) 

  1. Review the progress bar showing total call attempts by all callers 

  1. Click on any phone bank to start making calls 

 

Not quite what you were searching for?

How do I create a virtual phone bank? | How do I join a virtual phone bank? | How do I find my assigned phone banks? | How do I start making calls in a virtual phone bank? | How do I view my phone bank calling statistics? | How do I see my phone bank call attempts? | How do I check my virtual phone bank progress?