How do I access the SFTP site?
This guide will help you access and use our SFTP service for secure file transfers with EveryAction.
Step 1: Configure your SFTP Connection Settings
To connect to our SFTP server, you will need the following settings:
- Host: sftp.ngpvan.com
- Protocol: SFTP - SSH File Transfer Protocol
- Encryption: SSH
- Logon Type: Normal (username and password)
Recommended SFTP Client Software
You can use any of these free SFTP programs:
- Windows: WinSCP or FileZilla
- Mac/Linux: Built-in command-line SFTP programs or FileZilla
Download FileZilla here: https://filezilla-project.org/download.php
Step 2: Confirm the Folder Structure
Once connected, you should be able to view two folders:
- Incoming: Upload your files here
- Outgoing: Download files from here
Step 3: Use FileZilla to Transfer Files
Uploading Files
- Start FileZilla and connect to the SFTP server
- Navigate to your local folder (left side)
- Navigate to the "Incoming" folder (right side)
- Drag and drop files from the left to the right panel
Downloading Files
- Start FileZilla and connect to the SFTP server
- Navigate to the "Outgoing" folder (right side)
- Navigate to your desired local folder (left side)
- Drag and drop files from the right to the left panel
Important Notes
- File Retention: Files are automatically removed after 30 days
- Protocol Support: FTP transfers are no longer supported - please use SFTP only
For assistance with your SFTP credentials, please contact your EveryAction support representative.
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