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Happie Pingol
Community Manager
Jan 21, 2025 1:21 PM UTC

How do I create Facebook Ad Audiences?

Introduction 

Creating a Facebook ad audience allows you to target specific contacts or find similar users for your advertising campaigns. 

Step 1: Access audience creation 

  1. Open Ad Audiences from the Sidebar 

  1. Select "Create ad audience" 
    OR 

  1. From My List page, save a search using the "Advertising" link 

  1. Select "Create Ad Audience" 

Step 2: Choose your audience source 

  1. Select from pre-configured recommended audiences 
    OR 

  1. Choose one of your own saved searches 

  1. If selecting a saved search, confirm it's the one you want to use 

  1. You can edit the search or switch to a different source if needed 

Step 3: Configure your audience 

  1. Add a name and description for your audience 

  1. Optional: Add an exclusion (saved list or saved search) to fine-tune your audience 

  1. Click "Update count" to verify your audience size 

  1. Ensure your audience contains more than 20 contacts (Facebook requirement) 

  1. If your audience is too small, adjust your search parameters 

Step 4: Set up sync options 

  1. Choose which connected Facebook Ad Account to use 

  1. Select the audience type: 

  1. Targeting: Shows ads directly to your contacts 

  1. Lookalike: Finds similar Facebook users 

  1. Suppression: Excludes these contacts from seeing ads 

  1. Set an expiration date for the audience 

Step 5: Complete the process 

  1. Accept the Terms and Conditions 

  1. Click "Start Syncing to Facebook" 

  1. Your audience will begin syncing and update automatically each evening 

What else do you need help with?  Understanding Facebook Ad Audiences  How do I use different audience types?  How do I track Facebook ad performance? 

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3 replies

Explorer
Dec 10, 2025 10:25 PM UTC

Hello, 

I am struggling through this process. I am in AD manager/Audience and there is no option to Connect Ad Account as you suggest. 
Here is a screenshot.

Please advise.

 

Joe Conley
Bonterran
Dec 12, 2025 5:05 PM UTC

Hi Mary,

The screenshot didn’t render, can you send it again? I checked and you do have access to Ad Audiences.

Liz Ragland
Dec 22, 2025 7:59 PM UTC

​@mary do you still need help here? 

Liz at Bonterra