How do I transmit an Eliminator File to my vendor?
Overview
After creating and exporting your Eliminator File, you need to securely transmit it to your list vendor for use in suppression.
Step 1: Access your exported file
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Navigate to Main Menu > My Export Files
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Locate your recently created Eliminator File in the list
Step 2: Choose your transmission method
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Standard method: Download the file to your computer, then send it to your vendor
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Advanced method (for Digital and Development Pro clients): Upload directly via secure FTP
Step 3: Download and send manually
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Click on the filename to download it to your computer
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Use your preferred secure method to transmit the file to your vendor:
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Secure file sharing platform
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Encrypted email
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Vendor's preferred transfer method
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Step 4: Send via FTP (if available)
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Click the Action Dropdown menu (three dots) next to your file
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Select "Send via FTP" from the options
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You'll be directed to an FTP credentials entry page
Step 5: Enter FTP credentials
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Enter the details provided by your vendor:
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Hostname and port number
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Username
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Password
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Note that credentials are not stored in the system and must be entered each time
Step 6: Complete the transfer
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Click "Send" to initiate the file transfer
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You'll see a confirmation screen showing whether the upload was successful
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Save the confirmation for your records
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