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Liz Ragland
Liz Ragland
First Timer
April 15, 2026

How do I enable ACH giving on my donation forms?

  • April 15, 2026
  • 3 replies
  • 340 views

If your organization uses Bonterra Payments, your donors can give directly from their bank accounts on eligible Network for Good donation forms.

 

Before you begin -

To enable ACH giving:

  • Bonterra Payments must be enabled for your organization

  • you must have Supervisor-level access (or the appropriate admin permissions) to update Payment Settings

Note: If you are currently using the For Good DAF, you will not see ACH as an option. You will need to upgrade to Bonterra Payments first.

 

 

Step 1: Confirm your payment processor

  1. Navigate to your Network for Good Fundraising Tools.

  2. Go to your Payment Settings (often found under Settings → Payment Profile).

  3. Confirm your organization is set as 'Bonterra Payments'.

Step 2: Test the donor experience

We recommend completing a quick test to confirm:

  • “Bank Account” appears as a payment option

  • The donation flow works smoothly on desktop and mobile

  • Receipts and confirmations look correct

Step 3: Let donors know (optional but recommended)

Once enabled, consider adding a short line to:

  • The donation page description

  • A campaign email

  • Your website’s donation instructions

Example copy:

“Prefer to give from your bank account? Choose Bank Account (ACH) at checkout.”

 

 

Troubleshooting
 

If you do not see ACH as an option:

  • Confirm you are on Bonterra Payments

  • Try refreshing the page or testing in an incognito/private browser window

 

 

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    3 replies

    Jeff Mansell
    Jeff Mansell
    First Timer
    September 11, 2026

    I am attempting to enable ACH payments for our donors. I have viewed some of the tutorials and I know that I must have Bonterra Payments enabled in my payment settings. However, I can not find the payment settings tab. I looked under settings on the dashboard, but there is no reference there. Can you help me in this endeavor? Thank you,

    Jef

    Jeff Mansell
    Jeff Mansell
    First Timer
    September 11, 2026

    I found the payment settings tab. I had to leave the dashboard and go to the fundraising pages tab. It says that Stripe is active. What more must I do to enable ACH capabilities for our donors? Thank you, Jeff

    rachel moody
    rachel moody
    Community Manager
    September 11, 2026

    Hi ​@Jeff Mansell! Yes, you do have to go over to the fundraising side of things. If Stripe is active, there’s nothing you need to do to enable ACH. That will automatically be an option now for your donors. You can go to your fundraising page and double check from a donor’s point of view if you can see it as a payment option. If you don’t see it, I would reach out to our support team at success@networkforgood.com

    Rachel at Bonterra
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