If your organization uses Bonterra Payments, your donors can give directly from their bank accounts on eligible Network for Good donation forms.
Before you begin -
To enable ACH giving:
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Bonterra Payments must be enabled for your organization
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you must have Supervisor-level access (or the appropriate admin permissions) to update Payment Settings
Note: If you are currently using the For Good DAF, you will not see ACH as an option. You will need to upgrade to Bonterra Payments first.
Step 1: Confirm your payment processor
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Navigate to your Network for Good Fundraising Tools.
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Go to your Payment Settings (often found under Settings → Payment Profile).
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Confirm your organization is set as 'Bonterra Payments'.
Step 2: Test the donor experience
We recommend completing a quick test to confirm:
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“Bank Account” appears as a payment option
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The donation flow works smoothly on desktop and mobile
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Receipts and confirmations look correct
Step 3: Let donors know (optional but recommended)
Once enabled, consider adding a short line to:
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The donation page description
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A campaign email
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Your website’s donation instructions
Example copy:
“Prefer to give from your bank account? Choose Bank Account (ACH) at checkout.”
Troubleshooting
If you do not see ACH as an option:
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Confirm you are on Bonterra Payments
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Try refreshing the page or testing in an incognito/private browser window
What else do you need help with?
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