Understanding Donors, Donations, and Other Transactions

Feature Overview: Donors, Donations, and Other Transactions

Managing your organization's donors, donations, and other transactions is no small task - but, it is certainly easier when using your 'Donor Management' system.

Check out the collection of articles below - they will help you set up different payment options, guide your donors through the donation process, collect additional information from your donors for reporting, manage recurring gifts, and more!

Feature Availability

This feature is available for all users with access to the Fundraising Essentials package with 'Staff'- level administrative access or higher within 'Fundraising Pages'.

What do you need help with?

• How do I use Google Pay or Apple Pay as a payment option?

• How do I use PayPal as a payment option?

• How do I set up 'Impact Statements'?

• How do I allow donors to contribute custom amounts?

• How do I guide donors through the donation process?

• How do I guide new donors through the donation process?

• How do I move a donation from one campaign to another?

• How do I guide my donors in viewing their donation history?

• How do I collect additional information from my donors?

• How do I submit a refund request on behalf of a donor?

• How do I mark a donation as 'Refunded'?

• How do I resend a donor their receipt?

• How do I update a donor's e-mail address?

• How do I set up a recurring donation on behalf of a new donor?

• How do I set up a recurring donation for an existing donor?

• How do I guide my donor through updating their payment information?

• How do I update payment information on a donor's behalf?

• How do I guide my donors through modifying recurring donations?

• How do I guide my donors through canceling a recurring donation?

• How do I stop a recurring donation on a donor's behalf?

• How do I encourage donors to update their recurring donations?

• How do I enable tribute gifts on my donation page?

• How do I identify tribute gifts?

• How do I apply for direct deposit?

• How do I apply for direct deposit using DirectLink?

• How do I apply for direct deposit using ManualLink?

• How do I set up a "throwaway" e-mail address?

Not quite what you were searching for?

Navgiate back to the Donor Management Resource Index.s in Network for Good? | How do I update or refund a donation? | How do I manage recurring donations? | How do donors update their payment information? | Can I resend a donation receipt? | How do I move a donation to a different campaign? | What payment options are available on my donation page?