Customer Service

Customer Service 

If you have questions or need additional support enrolling with PayPal or Stripe, our team recommends reaching out to the relevant customer support resources below.

International PayPal Customer Service

• Australia

  • www.paypal.com/AU/smarthelp/contact-us?email=ppgf
  • Call 02 8223 9500 (mobile users)
  • Call 1 800 073 263 toll free number (landline users)

• Canada (English)

  • www.paypal.com/CA/smarthelp/contact-us?email=ppgf
  • Call 866 358 8768, ****select option 2 and state ‘Nonprofit’

• Canada (French)

  • https://www.paypal.com/ca/smarthelp/contact-us/ppgf
  • Call 867 358 8768

• Costa Rica

  https://www.paypal.com/cr/smarthelp/contact-us

• United Kingdom/Ireland

  • www.paypal.com/UK/smarthelp/contact-us?email=ppgf
  • UK: Call 0800 587 0461 (state “charity”)
  • IRE: Call +353 1 53 64225

• Spain

  • https://www.paypal.com/es/smarthelp/home
• United States
   
• • https://www.paypal.com/us/cshelp/contact-us 
  • support@paypal.com 

❓ If you have contacted customer service and have not received adequate support in 5 business days, please contact our team at nonprofits@joindeed.com for further support.

Stripe Customer Service

Email nonprofit@stripe.com with questions or concerns.

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