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How do I create and send a broadcast message?

  • January 21, 2025
  • 0 replies
  • 63 views

Happie Pingol
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Follow these steps to create and send a Mobile Messaging broadcast. 

Step 1: Open Mobile Messaging 

  1. From the left-hand sidebar, go to Engagement 

  1. Select Mobile Messaging 

Your dashboard will display Inbox, Drafts, and Sent messages. 

 

Step 2: Create a New Message 

  1. Select Create new, Broadcast message 

  1. Enter a Name (internal use only) 

You can also create a message from My List by selecting: 

Messages → Send this list using Mobile Messaging 

 

Step 3: Select Your Audience 

  1. Choose a Saved List or Search 

  1. Optionally use Exclude a Saved List or Search to remove contacts 

  1. Select Calculate recipients to view totals 

If multiple contacts share a phone number, only one contact will receive the message. 

 

Step 4: Compose Your Message 

  • Choose SMS or MMS 

  • Watch the character and message part counter for SMS messages 

  • Include links or media if desired 

To track clicks: 

  • Select Track and shorten links 

To track conversions and amount raised: 

  • Link to an Online Actions form 

 

Step 5: Preview, Send, or Schedule 

Preview your message and choose to send immediately or schedule it . 

 

What Else Do You Need Help With? 

  • How do I build a Mobile Messaging audience? 

  • How do I reply to supporters in the Inbox? 

Back to Understanding Using Mobile Messaging.