Follow these steps to create and send a Mobile Messaging broadcast.
Step 1: Open Mobile Messaging
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From the left-hand sidebar, go to Engagement
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Select Mobile Messaging
Your dashboard will display Inbox, Drafts, and Sent messages.
Step 2: Create a New Message
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Select Create new, Broadcast message
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Enter a Name (internal use only)
You can also create a message from My List by selecting:
Messages → Send this list using Mobile Messaging
Step 3: Select Your Audience
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Choose a Saved List or Search
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Optionally use Exclude a Saved List or Search to remove contacts
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Select Calculate recipients to view totals
If multiple contacts share a phone number, only one contact will receive the message.
Step 4: Compose Your Message
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Choose SMS or MMS
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Watch the character and message part counter for SMS messages
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Include links or media if desired
To track clicks:
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Select Track and shorten links
To track conversions and amount raised:
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Link to an Online Actions form
Step 5: Preview, Send, or Schedule
Preview your message and choose to send immediately or schedule it .
What Else Do You Need Help With?
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How do I build a Mobile Messaging audience?
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How do I reply to supporters in the Inbox?
Back to Understanding Using Mobile Messaging.
