We have made four enhancements to Volunteer Tracking in Network for Good, giving your team more flexible ways to log hours, more powerful tools to segment and reach volunteers, and better support for ongoing programs that don't fit a fixed schedule.
These updates are live now and available to all organizations using Donor Management.
✋Filter Contacts by Specific Volunteer Opportunity
Admins can now filter Contacts by the exact volunteer opportunity a contact participated in, making targeted follow-up straightforward.
Following up with volunteers after a specific event or program previously required manual workarounds. This filter unlocks a fundamental workflow: send thank-you emails or communicate directly with the volunteers who participated in a given opportunity in just a few clicks.
What's New
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New filter: Volunteered for opportunity, with "equals" and "not equal to" predicates
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Opportunity dropdown sorted by most recent first
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Includes volunteers who logged hours via admin entry or public form
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Fully combinable with other volunteer and donor filters
✅Filter Contacts by Volunteer Status & Activity
A new dedicated Volunteer filter group in Contacts makes it easy to segment and act on your volunteer base, similar to how Donor Status filters work today.
Previously, there was no clean way to identify and segment volunteers from the Contacts view. Now admins can instantly surface who their volunteers are, spot lapsed volunteers for re-engagement, and identify contacts marked as volunteers who haven't logged any hours yet.
What's New
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New filter: Is a volunteer (Yes / No) — mirrors the contact profile toggle
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New filter: Volunteer activity status; Active (activity in last 12 months), Lapsed, or No activity
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Filters are combinable with existing donor and contact filters
📅Log Volunteer Hours Across a Date Range
Volunteers and admins can now log total hours worked over a period of time, rather than being required to enter a single day.
Volunteers often report hours weekly or monthly. This update reduces manual effort and helps ensure accurate reporting, without changing anything about the existing single-date entry experience.
What's New
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New optional toggle on the hour entry form
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Log hours for a date range
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Supports a start date and end date
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Available on both admin entry forms and public volunteer submission forms
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All entries — single-date and range-based — flow into existing reports and totals automatically
💖Open-Ended Volunteer Opportunities
Admins can now create and manage volunteer opportunities without requiring a specific date or time — perfect for flexible, recurring, or asynchronous programs.
Not every volunteer engagement fits a calendar. This update removes the rigid date requirement that made it difficult to track flexible or long-term programs, reducing administrative friction for small teams managing diverse volunteer schedules.
What's New
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Opportunities can be created without a fixed date or time
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Ideal for mentoring, tutoring, and other ongoing engagement roles
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Volunteer hours can be logged against open-ended opportunities without picking an exact date
👉Things to Keep in Mind👈
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These features are available to all organizations using Donor Management with Volunteer Tracking. Organizations using Fundraising Pages only are not affected.
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Date-range hour entries and open-ended opportunity entries count toward volunteer totals and appear in all existing reports automatically — no changes to your reporting workflow are required.
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The new Contacts filters are combinable with each other and with existing donor and contact filters, giving you precise control over your segments.
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The volunteer status (Is a volunteer) filter mirrors the toggle set on each contact's profile — keeping that data up to date ensures accurate filter results.