How do I control which users can use Que in Apricot?

Overview

Need to give one person access to Que, or pause it for someone who isn’t ready? Que Manager lists every user in your organization with their current Que access. Follow these steps.

Step 1: Open Que Manager and find the user

Select your name in the top right corner, choose Account Management, then select Que in the left navigation menu. Use the user table at the bottom of the page. See How do I find users and check their access level in Que Manager?

Step 2: Open the user’s settings

Select the user’s row to open their Que settings. 

Step 3: Change the user’s access

Turn Que access on or off for the person, or enable or disable individual skills for them.

Good to know

A user can only use skills that are enabled for your organization. If a skill is off site-wide, turning it on for one user doesn’t make it available.

Users with Standard access can use enabled Que skills and consume credits when they do. Users with Administrator access have the same skill access, plus the ability to manage Que settings for the whole organization.

What else do you need help with?

Not what you’re looking for? Navigate to back to the Que Manager Index.

How do I give a user access to Que? | How do I turn Que off for one user? | What is the difference between Standard and Administrator access in Que?