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Liz Ragland
Liz Ragland
First Timer
March 4, 2026

Understanding QuickBooks Online

  • March 4, 2026
  • 9 replies
  • 162 views

Feature Overview: QuickBooks Online

The QuickBooks Online integration allows you to effortlessly sync transactions from your fundraising software, ensuring accurate and up-to-date financial records. This integration lets you map your accounts and reduce manual data entry, helping you save time, minimize errors, and maintain consistency between your 'Donor Management' and accounting systems.

 

Feature Availability

This feature is available to all users with access to the Fundraising Essentials package with 'Supervisor' or 'Accountant'-level administrative access or higher within 'Donor Management'.

 

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How does QuickBooks Online integrate with Network for Good? | Can I sync donations to QuickBooks Online? | Who has access to the QuickBooks integration? | Is QuickBooks included in Fundraising Essentials? | How do I connect Donor Management to QuickBooks? | Does Network for Good support QuickBooks Online? | What data syncs between Network for Good and QuickBooks?

9 replies

Jenny Floria
Jenny Floria
First Timer
June 15, 2026

Hi Liz. I have a question about this, and I’m not finding the answer yet in anything that I’m seeing in the training. Once NFG is synced w/QB, does every single transaction from NFG go into QB as a separate journal entry? Right now our accounting team only has one journal entry for all gifts given on a day for a specific purpose, i.e. All donations received on 6.1.2026 that were unrestricted go in together as one journal entry, even if there were 5 gifts that were made that day. How would this work if we automated the journal entry process? 

Liz Ragland
Liz RaglandAuthor
First Timer
June 15, 2026

​@Jenny Floria Hi Jenny! You will have to sync the gifts from NFG to QBOnline. You will manually select the gifts you want to sync (or select all and push sync) and then those will show up as a batch sales receipt. 

Here is the process for that: 

 

 

Liz at Bonterra
    Jon Ruiz
    Jon Ruiz
    First Timer
    August 6, 2026

    I have set up the QBO integration and mapped the fields.   When we do the sync the customer is NOT created in QBO and in the customer field it simply says NFG Donor Management.   I have asked QUE for help and it suggested we should delete the connection.  Now I have two problems:

    • We need to fix the integration so customers that do not exist are created automatically.   Have you seen this problem where it simply adds NFG Donor Management as the customer ?   Advice? 
    • When I set up the integration again it would not me back date the date to complete syncs - so cannot sync past transactions 


    ​​​​​​​

    Jon Ruiz
    Jon Ruiz
    First Timer
    August 7, 2026

    Update: 

    • I figured out out to see past transactions. 
    • QUE is saying the expected behavior is that QBO would create a new customer for every new donor and that the donor name should appear in the customer field.   However , I just watched the NFG training video and it showed NFG Donor Management in the customer field.  So what is supposed to be happening here?    

     
     

    Charles Case
    Charles Case
    Community Manager
    August 11, 2026

    Hi Jon,

    Unfortunately, Que is getting it wrong here. You are correct that the QBO integration does not sync over donor details. 

    Transactions are synced and grouped into sales receipts. These sales receipts are based on the donation date and the payment method. So I might have a sales receipt for credit card gifts on 8/11 and one for check gifts on 8/11. When you view these sales receipts in QBO, they just show up as NFG Donor Management with the $$ amount.

    The integration works great for orgs that are only concerned with reconciling deposits by dollar amount. But if your org is using QBO more thoroughly and recording donor details, the integration is not a time saver.

    Charles Case (they/he)
    Jon Ruiz
    Jon Ruiz
    First Timer
    August 13, 2026

    I have … every thread on this topic indicates it hasn't even been reviewed 

      Jon Ruiz
      Jon Ruiz
      First Timer
      August 13, 2026

      Thank you.  Regarding QBO feature requeste, they all say they haven't been reviewed. 

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