How can donors confirm gift details before finalizing?

Overview

Mastercard requires that donors can confirm the amount and frequency of their recurring gift on the payment screen before finalizing their donation. This transparency helps build trust and reduces potential misunderstandings. 

Step 1: Understand the requirement 

1. Donors must be able to see and confirm their payment information and gift details in one place 

2. This confirmation must happen before they submit their payment 

Step 2: Verify your Submit button includes necessary information 

1. By default, the Submit button on forms includes merge fields that display: 

   1. Gift amount 

   2. Frequency of the recurring gift 

2. This shows donors exactly what they're committing to right after entering payment information 

Step 3: Ensure your custom contribution form layout is compliant 

1. Check that the payment information section appears before the final submission 

2. Verify that gift details (amount and frequency) are clearly displayed near the Submit button 

3. Make sure the language is clear and unambiguous about what the donor is agreeing to pay 

Step 4: Test the donor experience 

1. Complete a test donation on your form 

2. Confirm that the amount and frequency are clearly displayed before final submission 

3. Make adjustments to your form if the information isn't prominently displayed 

What else do you need help with? 

• Understanding Mastercard Requirements for Recurring Billing 
• What must be included in confirmation emails? 
• How do I set up a self-service page for cancellations? 
• How do I create Custom contribution forms?