Skip to main content

How do I create and use Branched Scripts?

  • December 31, 2025
  • 3 replies
  • 18 views

Happie Pingol
Forum|alt.badge.img+1

Overview 

Branched Scripts let canvassers choose different questions or talking points based on a person’s responses, helping conversations feel more natural and targeted.  

 

Step 1: Prepare required items 

 

Before creating a Branched Script, confirm you already have: 

  • Activist Codes 

  • Survey Questions  

 

Step 2: Create a new Script 

 

  • Start from the EveryAction Home page. In the left-hand menu, click Tracking & Codes > Scripts. Or use the Search for a page field and type Scripts. 

  • Open the Scripts page. 

  • Select Add New Script. 

  • Enter the requested Script details. 

  • Choose Branched as the Script type.  

 

Step 3: Add all Script elements 

 

Add elements the same way you would for a Linear Script: 

  • Text 

  • Survey Questions 

  • Activist Codes 

Tip: Add all elements first. You can reorder them later.  

 

Step 4: Connect branches 

 

  • Locate the branch icon next to a Script element. 

  • Use the dropdown menu to select the number of the next element. 

For Survey Questions and Activist Codes: 

  • Branch icons appear next to each possible response 

  • Each response can lead to a different element 

Required: Every element must either branch to another element or select End before the Script can be saved.  

 

Step 5: Save and use the Script 

 

  • In MiniVAN, canvassers are guided automatically through the branches. 

  • In Open Virtual Phone Bank, callers select the response they received and are prompted with the next message.  

 

What else do you need help with? 

 

3 replies

  • First Timer
  • February 10, 2026

Is there a way to type in answers as you’re talking to them. i.e. Is there anything you’d like to ask or tell us? It’s most likely not a yes or no answer. The caller needs to be able to type in answers in case the member has an issue that needs to be answered by someone else.


peter ritcheson
Forum|alt.badge.img+2

You can add a Notes section to you Virtual Phone Bank which will allow the caller to add more feedback than you get from an Activist Code or Survey Question.

 

 


  • First Timer
  • February 17, 2026

Thank you!