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How do I assign text-to-give donations to a specific donation page?

  • March 4, 2026
  • 0 replies
  • 6 views

Suli
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  • Community Manager

 

Step 1: Navigate to 'Your Organization' under 'Settings'

From your 'Donor Management' Dashboard, click the 'Settings' tab on the left navigation panel and click 'Your Organization' from the newly expanded drop-down list.

 

 

 

Step 2: Scroll to manage your 'Text-to-Give Settings'

Scroll down to the 'Text-to-Give Settings' section on the 'Settings' page. If you have registered your 'Text-to-Give' phone number, a drop-down menu that includes all your active donation pages (including Events pages) will appear in that section.

 

 

 

Step 3: Select a 'Fundraising Page'

Select which page you want to direct your donors to after they send the word 'GIVE' or 'DONATE' to your registered number.

 

 

 

Then, click the 'Update & Save' button at the bottom of the page.

 

 

 

Note: If you do not have any active pages, you will see a message with a link to your 'Fundraising Pages' Dashboard so you can set up a corresponding page.

 

 

What else do you need help with?

How do I set up texting capabilities in 'Donor Management'?

How do I know when to use text-to-give and when to use bulk text messaging?

How do I avoid "carrier violations" when sending texts?

FAQ: Text Messaging Capabilities

 

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