Each Apricot database has a limited number of user seats available. These users are split up into Standard User and Administrator Seats.
Note: Administrator users count towards an Administrator Seat as well as a Standard User Seat. For example, if you have 10 standard users and 2 administrators in your organization, this will count as 12 Standard User Seats and 2 Administrator Seats used.
Follow the steps listed below to view your user seats and learn how to request additional licenses if necessary.
Step 1: Navigate to Apricot Settings
In the Administrator view of Apricot, expand the Workflow Station category in the navigation bar and select Apricot Settings.
In the User Licenses section, you’ll find the maximum number of Standard User and Administrator Seats allowed in your site and how many are currently being used.
Step 2: Contact your Account Manager
If you require more user seats for your organization, you can purchase them at an additional cost. Click here to get in contact with the Account Management team for this request.
Note: In the Administrator view of Apricot, you may see a Bulletin that includes an ‘Add Users/Tools’ option. This will not add user seats to your site; our recommended best practice is to visit the link above to reach out to the Account Management team to purchase user seats.
What else do you need help with?
-
Not what you’re looking for? Navigate to overview
How do I add user seats to my Apricot site? | How do I check the number of available user seats? | How do I request additional user licenses? | How do Standard and Administrator Seats work in Apricot? | How do I purchase more user seats for my organization? | How do I view used and available seats in Apricot Settings? | How do I manage user seat limits in Apricot?