The Users section of the Organization Profile in the Bonterra Nonprofit Hub allows organizations to view and manage who has access to their profile. This area is designed to support collaboration while maintaining secure, controlled access to organizational information and participation in supported company programs.
All organization users can view the Users section to see who is connected to the organization and understand each person’s role and verification status. Only Verified Owners, however, can approve or deny access requests, manage user access, and make ownership changes. Clear role definitions and verification requirements help protect sensitive data while still allowing organizations to involve additional users as needed.
Key features and functionality
- The Users section displays all individuals associated with an organization, including their roles, contact details, and verification status, and is visible to all organization users.
- Verified Owners have administrative control over user access, including approving or denying user requests, managing ownership, and removing users when appropriate.
- Organizations can add Secondary Users to allow additional staff members to view organizational information and participate in supported programs without granting administrative permissions.
- Owners can grant permission add-ons to individual Members to extend their access for specific capabilities, such as editing the organization profile.
- Pending access requests are visible in the Users tab, but only Verified Owners can take action to approve or deny those requests.
- Role-based permissions help ensure that sensitive information, such as banking details, is accessible only to authorized users.
- Ownership of an organization can be transferred by a Verified Owner to another verified user to maintain continuity of access and administration.
What do you need help with?
- What are the Bonterra Nonprofit Hub user roles?
- What are the Bonterra Nonprofit Hub User Permissions?
- How do Verified Owners manage users in the Bonterra Nonprofit Hub?
- How do Verified Owners manage Member permissions?
- How do Verified Owners add secondary users to an organization in the Bonterra Nonprofit Hub?
- How do Verified Owners transfer ownership through the Nonprofit Hub?
- How do I transfer ownership if the Verified Owner has left the organization?