Claiming your organization in the Bonterra Nonprofit Hub allows you to manage your organization’s profile and access related functionality.
If an organization already has a Verified Owner, you cannot complete the claim process.
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Each organization can have only one Verified Owner at a time. If a Verified Owner is already assigned, you must be granted access as a Secondary User to view the organization’s account. An ownership transfer must then be completed before you can be designated as the Owner.
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If the current Verified Owner is no longer with your organization and cannot transfer ownership, request an ownership transfer by contacting Support.
The following steps will guide you through the process of searching for your organization, submitting your claim, and completing registration.
Step 1: Access the Bonterra Nonprofit Hub
Navigate to the Bonterra Nonprofit Hub at https://connect.bonterra.network/.
Sign in using your credentials to access your account. If you do not yet have an account, sign up for the Bonterra Nonprofit Hub.
Once signed in, proceed to locate and claim your organization.
Step 2: Navigate to the Organizations page
From the Nonprofit Hub homepage, select Organizations from the left-hand navigation menu.
This opens the Organizations page, where you can search for and manage organization records.
Step 3: Select Add Organization
On the Organizations page, select Add Organization in the upper-right section of the page.
This initiates the process to search for and claim your organization.
Step 4: Search for your organization
Use the search functionality to locate your organization.
If your organization appears in the search results and is unclaimed, proceed to the next step.
Step 5: Select your organization
From the search results, select your organization. Then select Next below the organization card.
This advances you to the registration form.
School/District verified by NCES results:
Organization verified by IRS Tax ID results (Source: Candid):
Step 6: Complete the registration form
Complete all required fields in the registration form. When finished, select Submit for review to complete the registration process.
Submitting the form sends your request for eligibility review.
Step 7: Wait for eligibility review and approval
After submission, your organization is reviewed for eligibility. You will receive an email notification once your organization is approved.
Approval typically takes 2–3 days.
Once approved, you can begin managing your organization within the Bonterra Nonprofit Hub.
For additional details about registering for Bonterra Nonprofit Hub access, learn more here.
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