To check the acknowledgment status of a donation, follow the steps below!
Step 1: Navigate to your 'Giving' Dashboard
From your 'Donor Management' Dashboard, click the 'Giving' tab on the left navigation panel.
Step 2: Search for the donation
You can search for a donation record by a donor's name or e-mail address. Alternatively, you can use or create a filter or manually scroll through the list of donations further down the page.
Step 3: Check the acknowledgment status
Once you have located the donation(s) you want to check on, you should find the status under the 'Acknowledge' column.
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Donation not acknowledged: indicated by an exclamation mark
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Acknowledgment in progress: indicated by ellipses
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Marked as Acknowledged: indicated by a check mark
What else do you need help with?
How do I send an acknowledgment via e-mail?
How do I create an acknowledgment via Direct Mail?
How do I mark an offline donation as "acknowledged"?
How do I send acknowledgments in bulk?
How do I acknowledge a tribute gift?
Not quite what you were searching for?
Navigate back to the Donor Management Index.
How do I see if a donation has been acknowledged? | What do the acknowledgment status icons mean? | How do I find unacknowledged donations? | Where is the Acknowledge column in Giving? | Why does my donation show acknowledgment in progress? | How do I confirm a donation was marked as acknowledged? | How do I filter by acknowledgment status?