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How do I review the confirmation emails sent to supporters?

  • March 12, 2026
  • 2 replies
  • 21 views

Happie Pingol
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Confirmation emails provide valuable follow-up information to supporters after they take action. 

  1. Enable confirmation emails 

    1. This setting must be activated when creating your Advocacy form 

    2. If not already enabled, edit your form to turn on confirmation emails 

  2. Test the confirmation email 

    1. Submit your form using your own email address or a test address 

    2. Check your inbox for the confirmation message 

  3. Review the email content 

    1. The email includes the "Advocacy Targets" merge field showing who the supporter contacted 

    2. If enabled, it may also display target phone numbers and/or Twitter handles 

    3. Check that all merge fields are populating correctly 

  4. Understand different scenarios 

    1. Submit the form using addresses from different regions to see how target information changes 

    2. Test with an address that has no matching targets to see how the email handles this case 

  5. Consider customization options 

    1. If the confirmation email doesn't meet your needs, review your form settings 

    2. You can modify the email subject, sender name, and content to better align with your campaign 

2 replies

Amy Dean Kemp
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We are trying to determine which of our active forms need to have their confirmation email copy updated without looking at them one by one. Is there a way to export or review the html or copy for all active forms with the corresponding form name? Thanks! -Amy


rachel moody
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  • Community Manager
  • May 4, 2026

Hi ​@Amy Dean Kemp! There isn’t currently a way to to bulk export that HTML or copy. I think the best course of action would be to navigate to online actions and filter your forms list by status:published, then go to the confirmation page step - review the confirmation email section. Also, if your forms use a shared theme, updating the theme will make changes across all confirmation emails using it, which may be a more efficient path than editing each form individually. Here’s an article on how to create themes: