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How do I review the confirmation emails sent to supporters?

  • March 12, 2026
  • 0 replies
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Happie Pingol
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Confirmation emails provide valuable follow-up information to supporters after they take action. 

  1. Enable confirmation emails 

    1. This setting must be activated when creating your Advocacy form 

    2. If not already enabled, edit your form to turn on confirmation emails 

  2. Test the confirmation email 

    1. Submit your form using your own email address or a test address 

    2. Check your inbox for the confirmation message 

  3. Review the email content 

    1. The email includes the "Advocacy Targets" merge field showing who the supporter contacted 

    2. If enabled, it may also display target phone numbers and/or Twitter handles 

    3. Check that all merge fields are populating correctly 

  4. Understand different scenarios 

    1. Submit the form using addresses from different regions to see how target information changes 

    2. Test with an address that has no matching targets to see how the email handles this case 

  5. Consider customization options 

    1. If the confirmation email doesn't meet your needs, review your form settings 

    2. You can modify the email subject, sender name, and content to better align with your campaign