Skip to main content

Understanding Donor Stewardship in Bonterra Que

  • March 4, 2026
  • 0 replies
  • 24 views

Suli
Forum|alt.badge.img
  • Community Manager

 

Bonterra Que’s Donor Stewardship skill helps fundraisers strengthen donor relationships by identifying who to prioritize and suggesting the best next step, no spreadsheets or manual tracking needed. Using your donor history and predictive analytics, Que flags key supporters for one-to-one outreach and recommends actions like thank-you notes, milestone recognition, or reconnecting with at-risk donors.

You can ask Que things like, “Which donors should I reach out to today?” or “Help me write thank-you messages for recent donors.” Que will respond with a prioritized list and personalized suggestions to make each interaction timely and meaningful.

This saves time, reduces guesswork, and helps small teams focus their energy where it counts. By turning insights into action, Que makes it easier to keep donors engaged and increase long-term support.

 

What can Donor Stewardship with Que do for you?

Bonterra Que’s Donor Stewardship skill helps Maya, the Development Manager at a local food pantry, stay connected with her most important supporters. With the end of the year approaching, Maya opens Que and types, “Which donors should I reach out to before year-end?”

Que responds with a list of recent donors showing signs of disengagement, like delayed giving or fewer email opens. Each donor card includes helpful context, such as last gift date and suggested next steps. For one donor, Que recommends a thank-you call; for another, a personalized email update. Maya quickly reviews the list and starts outreach, no reports, no guesswork, all from inside Network for Good.

 

Key Features at a Glance

Feature

Description

Suggested Prompts

Donor Stewardship

Identify which donors to prioritize for outreach and receive AI-driven suggestions for the next best action, helping you strengthen relationships and improve retention.

  • Which donors should I reach out to today?

     

  • Help me create personalized acknowledgments for recent donors.

     

  • Who is most at risk of lapsing before year-end?

 

What do you want to do next?

Interested in learning how Bonterra keeps your data safe? Read more about Bonterra's AI Responsibility and Data Security Practices here.

Ready to dive into Donor Stewardship now? Access these “How do I” articles:

Want to learn more about Bonterra Que Skills in Network for Good? Check out the Bonterra Que Skill Index here. 

Not what you’re looking for? Navigate to Understanding Bonterra Que.

 

How does Bonterra Que help with donor stewardship? | How do I know which donors to contact first? | Can Bonterra Que identify donors at risk of lapsing? | How do I prioritize donor outreach in Network for Good? | Can Bonterra Que suggest personalized thank-you messages? | How do I improve donor retention using Bonterra Que? | What actions should I take to re-engage donors before year-end?