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Understanding Text Messaging in Bonterra Que

  • March 11, 2026
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Erica Saffer
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Bonterra Que’s Text Messaging skill helps small nonprofit teams deliver impactful, on-brand text messages in seconds. Instead of switching tools or crafting each message from scratch, you can instantly generate concise, compelling texts that match your organization’s tone & drive supporter action.

Need to send an upcoming campaign reminder? A quick thank-you? Or a final-hour match message? Just type your goal, & Que will draft a message optimized for mobile that is ready to send or customize. You can edit tone, update CTAs, & connect directly to your campaign, all in one workflow.

With Que, nonprofit leaders & fundraisers can build mobile messages that feel personal, timely, & mission-driven, all without starting from zero.

 

What can Text Messaging in Que do for you?

Bonterra Que’s Text Messaging skill helps Lauren, a Membership Coordinator, reach supporters faster during critical moments. With their final match deadline approaching, she types: “Write a short, friendly reminder for our 48-hour match & focus on impact & urgency.”

In seconds, Que replies with a ready-to-send SMS that matches her campaign tone & giving link. She edits the CTA slightly & schedules it for morning delivery. Remember, the more context you provide, the more tailored your message will be, but even a simple prompt returns a professional, high-performing draft built to convert.

 

Key Features at a Glance

Feature

Description

Sample Prompt

SMS Creation

Instantly drafts 160-character text messages, optimized for supporter engagement & mobile delivery.

  • Write a text message to remind donors about our final match day with a short, urgent message.

Tone Personalization

Applies your organization’s mission & SMS best practices to create on-brand messages in the right tone, whether warm, urgent, casual, or bold.

  • Make this text feel more hopeful.
  • Can you make it sound more like our past campaign messages?

In-Chat Editing & Review

Edit SMS messages in plain language right in the chat. Que supports natural tweaks & saves previous versions.

  • Shorten this slightly.
  • Make the ask more direct.

Define Recipients

Easily define who receives your blast, & Que will even build a new list for you using its powerful donor segmentation skills.

  • Send this SMS to my Monthly Donors segment.
  • Use the donor segment I already have called Major Gift Prospects.

 

What do you want to do next?

Interested in learning how Bonterra keeps your data safe? Read more about Bonterra's AI Responsibility and Data Security Practices here.

Ready to dive into Text Messaging now? Access these “How do I” articles:

Want to learn more about Bonterra Que Skills in Network for Good? Check out the Bonterra Que Skill Index here. 

Not what you’re looking for? Navigate to Understanding Bonterra Que.

What is Text Messaging in Bonterra Que? | How do I create fundraising SMS messages in Network for Good? | Can Bonterra Que write a donor text message for a campaign? | How do I write a match deadline text that feels urgent but respectful? | How do I personalize SMS tone with Bonterra Que? | Can Que shorten and revise text messages for mobile? | Can Bonterra Que send an SMS to a donor segment or saved list?