How do I update Device Type on a contact record?

Use this when you want to fix or clarify one phone number. Start from a contact record you already have open. Device Type can be set in the Contact Record.

Steps

1. Locate the phone number in the Phones section.

2. Open the edit option for that phone number by clicking the > button.

3. Where you see the three dots, choose edit phones.

4. Update the Device Type value.

5. Click Save & Close to save your changes.

Available values:

• Landline

• Cell

• VoIP

• Fax

• Unknown

If you're unsure whether to update Phone Type or Device Type, review:

→ Understanding Phone Types, Device Types, and Likely Cell Score