Use this when you want to fix or clarify one phone number. Start from a contact record you already have open. Device Type can be set in the Contact Record.
Steps
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Locate the phone number in the Phones section.
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Open the edit option for that phone number by clicking the > button.
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Where you see the three dots, choose edit phones.
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Update the Device Type value.
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Click Save & Close to save your changes.
Available values:
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Landline
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Cell
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VoIP
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Fax
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Unknown
If you're unsure whether to update Phone Type or Device Type, review:
→ Understanding Phone Types, Device Types, and Likely Cell Score
