Understanding Phone Types, Device Types, and Likely Cell Score

If you’ve ever wondered:

• “Is this number a home phone or a cell phone?”

• “Why does this say Personal but also Cell?”

This article clears that up.

EveryAction now separates:

• How the number is used (Phone Type)

• What device it is (Device Type)

• How the system validates it (Likely Cell Score)

This prevents overlap and makes reports, exports, and call sheets more reliable.

Phone Type (How it’s used)

Phone Type tells you whether the number is used personally or for work.

Available values:

• Personal

• Work

• Other

“Home” was renamed to “Personal.”

“Phone Type: Cell” is no longer available.

Device Type (What it is)

Device Type tells you what kind of device the number belongs to.

Available values:

• Landline

• Cell

• VoIP

• Fax

• Unknown

If you’re building a texting or robocall list, this is the field that matters.

Likely Cell Score (System Validation)

The old editable “Cell” field is now a read-only field called Likely Cell Score.

Values:

• Likely Cell

• Likely Not a Cell

This comes from a third-party lookup and is about 95% accurate.

It helps you spot mismatches — but you can’t edit it.

Why This Matters

What else do you need help with?

• FAQs: Phones Data Model Updates

• Not what you’re looking for? Return to Overview: Phone Data Model in EveryAction