Feature Overview: Volunteer Tracking
Volunteer Tracking in Network for Good helps your organization manage, track, and engage volunteers (including virtual volunteers) using online tools to streamline your volunteer programs.
Key Capabilities
Track Volunteer Contributions Seamlessly
- designate contacts as volunteers
- log hours manually for a single date or across a date range, with notes
- view full history directly in contact profiles
Allow Volunteers to Log Hours Themselves
- share a public self-reporting form (with QR code support)
- auto-match to existing contacts or create new ones
- log hours for a single date or across a date range directly from the public form
- get notified when volunteers submit hours
Get a Complete Picture of Engagement
- view volunteer activity side-by-side with donation data
- filter contacts by volunteer status, activity level (Active, Lapsed, No activity), and specific opportunity
- add badges to recognize volunteer support
Organize Opportunities & Reach Out
- create and manage volunteer opportunities, including open-ended programs with no fixed date or time
- report on volunteer activity by opportunity
- send emails or texts to specific volunteer segments
Gain Access to Insights & Impact at Your Fingertips
With built-in dashboards and filtering tools, you will be able to:
- quantify the financial value of volunteer time
- spot and re-engage lapsed volunteers
- celebrate top contributors
- discover overlap between donors and volunteers
Feature Availability
If you only use Fundraising Pages (and not Donor Management), this feature will not be available to you at this time.
Coming Soon!
We are rolling this out in three phases:
Milestone 1: Core Volunteer Tools (LIVE)
Start tracking and viewing volunteer data, create opportunities, and communicate with segments.
Milestone 2: Self-Reporting & Insights (LIVE)
Gain access to dashboards, self-logging forms, date-range hour logging, and contact filters by volunteer status, activity level, and specific opportunity.
Milestone 3: Automation & Smart Tools (TBA)
Automatically detect lapsed volunteers, queue outreach, and manage engagement settings with ease.
Note: If you only use Fundraising Pages (and not Donor Management), this feature will not be available to you at this time.
What do you need help with?
- How do I manage a contact's volunteer status?
- How do I track Volunteer Hours in Network for Good?
- How do I view and manage a volunteer's activity?
Not quite what you were searching for?
Navigate back to the Donor Management Resource Index.
Does Network for Good track volunteer hours? | How do I manage volunteers in Donor Management? | Can volunteers log their own hours online? | How do I track volunteer activity and engagement? | Is Volunteer Tracking included in Fundraising Essentials? | Can I see volunteer hours alongside donations? | How do I create volunteer opportunities in Network for Good?
