In instances where a Bidder made a typo when setting up their account or requests to update their e-mail or preferred name, you can follow the steps outlined below to quickly make those edits and keep your Bidder's details accurate and up-to-date!
Step 1: Navigate to your 'Auctions'
From your 'Donor Management' Dashboard, click 'My Tools' in the top right corner of the page and select 'Auctions' from the drop-down list of options.
You will be directed to your 'Auctions' Dashboard.
Step 2: Locate your auction and click to view your Bidders
Scroll down on your 'Auctions' Dashboard to locate your auction. Click the 'Actions' button next to it to expand the drop-down and select 'View Bidders'.
This will bring you to a page listing all Bidders for that auction.
Step 3: Search for the Bidder you need to update
On this page, you can click the 'Filters' button or search by name or Bidder # to locate the Bidder.
If you have a shorter list, you can scroll through and manually search for their record.
Step 3: Click the 'Actions' button to edit the Bidder's profile
When you locate the Bidder's record, click the 'Actions' button next to it and select 'Edit' from the drop-down list.
Step 4: Make any necessary changes to the bidder's information
On the 'Edit Bidder' page, you can update the Bidder's name, e-mail, phone number, notification setting, and/or 'Bidder Number'.
Once you are finished, click the 'Update & Save' button at the bottom of the page.
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