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How do I add a contact record for an organization?

  • March 4, 2026
  • 0 replies
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Suli
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  • Community Manager

Organization contacts represent companies, businesses, government offices, or other nonprofits your organization may interact with professionally.

 

You can easily create an organization record by following the steps below.

 

Step 1: Navigate to your 'Donor Management' Dashboard

There are two ways you can add a contact record:

 

a) Click the 'Contacts' tab

From your Dashboard, click the 'Contacts' tab on the left navigation panel. This will bring you to your 'Contacts' page where you can click the 'Add Contact' button in the upper right corner to get started.

 

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b) Click 'Quick Add +'

From your Dashboard, click 'Quick Add' in the top left corner of the page, above the navigation panel.

 

10086917-How_do_I_add_a_contact_record_for_an_organization-image.png

 

Note: If you are using a mobile device to view your 'Donor Management' Dashboard, you should have the option to click an 'Add' button at the bottom of the page.

 

Step 2: Add a contact

Select 'Contact' from the pop-up window that appears.

 

10086917-How_do_I_add_a_contact_record_for_an_organization-image_4.png

 

Step 3: Choose the contact record type

You will be directed to the 'Add Contact' page and asked to choose the type of contact record you want to create. Select 'Organization'.

 

10086917-How_do_I_add_a_contact_record_for_an_organization-image_1.png

 

Tip: 'Individual' contacts typically have a Social Security Number (SSN), whereas 'Organization' contacts typically have an Employee Identification Number (EIN).

 

Step 4: Add the contact's basic information

If you scroll down, you will be prompted to enter basic details about the contact.

 

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Step 5: Add your contact to a group

At the bottom of the page, you can add your contact to a group (or groups) and use custom fields you have created to add more unique information about them.

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Once you are finished, click the 'Save & Exit' button at the bottom of the page.

 

Note: If you want to add multiple contact records in a row, click the 'Save & Add Another' button and the page will save the information you added and then refresh to allow you to add a new record.

 

 

What else do you need help with?

Not quite what you were searching for?

Navigate back to the Feature Overview. 

How do I create an organization contact in Donor Management? | What is the difference between an individual and organization contact? | How do I add a business or company as a contact? | Where do I select Organization when adding a contact? | Can I add multiple organization contacts at once? | Why can’t I see the option to add a new contact? | How do I assign an EIN to an organization contact?