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Office Hours - My Experience [Drama]

  • April 13, 2026
  • 2 replies
  • 39 views

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Hi Everyone, 

I wanted to make a quick plug for Office Hours with Rachel and Chase.

Also the title was clickbait, so feel free to disregard if you only came for the drama.

I was a late registrant today, and so didn’t get around to posting any questions. When I showed up for the session, it was just me, Rachel, and Chase on the call. One more person showed up for a little bit before logging off. For one hour, it was legitimately just the three of us, and they sat there answering every single question that I threw at them rapid fire. They both took turns listing use cases for various features I was curious about and gave great context for how to use the tool while also sending links for further reading. 

I would recommend people get in sooner rather than later. I think I got lucky to get the two of them for a whole hour, and I imagine it will be different once attendance starts picking up. Also, even though both of them were very on the ball with all of their responses, I would recommend sending your questions in advance if you can. To be polite. 

Anyways, I just wanted to leave a community note, because I’m excited that this community is becoming more active, and I think there is a lot to be gained from our engagement. So far my experience with Bonterra/EveryAction’s customer support has been very positive (Shout out Stacie).

TL;DR No actual drama - it was great. Sign up.

Joel

 

2 replies

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  • Author
  • Rising Star
  • April 13, 2026

Hi Everyone, 

I promised drama, and here it is. I got Charles’ name wrong… In the moment, riding the high of creating a truly breathtaking clickbait article, I jumped the gun and messed everything up. 

Charles, if you’re reading this, you deserve better - this mistake will be Chasing me forever. 

All the best, 

Joel


rachel moody
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  • Community Manager
  • April 15, 2026

Thanks so much for joining, Joel! Very much appreciate the [dramatic] clickbait title hahah!