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Question

Find Contacts who opted out of email lists

  • April 20, 2026
  • 2 replies
  • 35 views

I use the activist codes type Email Interest to run several email lists.  On our unsubscribe page we allow people to edit their email preferences and they can add or opt-out of them email list. 

I want to create a list to see how many people have done that. There seems to be no one to search in “Build a list” of  people who have taken off an activist code. 

Does anyone know how to do this? 

2 replies

peter ritcheson
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Unfortunately, there isn’t a way to track the removal of an Activist Code either in CAL or Report Manager. You can see it in the Audit Trail for a client but not committee-wide.

You could set up a “mirror” AC that is applied to all emails that are unsubscribed via automation. You could then create a search that would search for any contacts with a subscribed status and the mirror AC which would give you a universe of people to look at


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  • Product Pro
  • May 4, 2026

One additional layer to pay attention to here is that unsubscribing an email can be distinct from an unsubscribed contact. It doesn’t matter for email targeting searches, but if you’re looking for a list of everyone that has an unsubscribed email, it is also adding a step to see if they also still have a subscribed email - we have plenty of contacts that had both a work and personal email on file that opted out of one but still actively use their other.

In CAL you can create a search for:

  • anyone with an unsubscribed email (during a specific time period if desired)
  • Remove or narrow (depending on what you want to see) those who have a subscribed email

Hope that helps